Travelling with us
Fees, payment safety, calendars and cancellation policies are all answered on the FAQ page.
Read the FAQ ->Contact StayCanadian
We are a small Canadian team and we read every message that comes in. Email us and you can expect a reply within two business days.
Email us
hello@staycanadian.caOne address for everything: traveller questions, listing enquiries, account help and partnership requests.
Fastest way to get an answer
Want to list your property
How listing works, what it costs, and how to get your property in front of Canadian travellers.
See host information ->Already a host
Account access, billing, listing edits or calendar sync — email us and we will sort it out with you.
Email hello@staycanadian.ca ->Already booked a stay?
Booking changes, cancellations and refunds are handled by your host directly on their own booking site — StayCanadian is a discovery platform and never takes bookings or payments, so we cannot view or change a reservation on a host's behalf.